Privacy Policy
Effective Date: Sunday, February 22, 2026
Website: digotri.com
Business Name: Digotri
Contact Email: [email protected]
Business Address: Chateauguay, Quebec, Canada
1. Introduction
Digotri (“Digotri,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information in a transparent and lawful manner.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you visit or make a purchase from digotri.com (the “Website”).
This Policy is designed to comply with:
- Canada’s private-sector privacy requirements, including principles reflected in Bill C-27 (Consumer Privacy Protection Act – CPPA)
- The General Data Protection Regulation (EU) 2016/679 (“GDPR”)
- The California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”)
By using our Website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information in the following categories:
A. Information You Provide Directly
- Full name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Payment information (processed securely through third-party payment providers)
- Account login credentials (if applicable)
- Customer support communications
- Marketing preferences
B. Information Collected Automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time and date of visit
- Referring URLs
- Interaction data (clicks, session duration)
This data may be collected using cookies, pixels, and similar tracking technologies.
C. Information from Third Parties
We may receive information from:
- Payment processors
- Shipping providers
- Analytics providers
- Advertising platforms
3. How We Use Your Information
We use personal information for the following lawful purposes:
A. To Provide Products and Services
- Process and fulfill orders
- Deliver blue light blocking glasses and related products
- Send order confirmations and shipping updates
- Manage returns and refunds
B. Customer Support
- Respond to inquiries
- Resolve disputes
- Improve service quality
C. Marketing & Communications
- Send promotional emails (with consent where required)
- Provide product updates
- Deliver offers and promotions
You may unsubscribe at any time.
D. Website Improvement & Analytics
- Analyze usage trends
- Improve user experience
- Optimize product offerings
- Prevent fraud
E. Legal & Compliance
- Comply with legal obligations
- Enforce terms and policies
- Protect against fraud or abuse
4. Legal Bases for Processing (GDPR Compliance)
If you are located in the EU/EEA or UK, we process personal data under the following legal bases:
- Consent (for marketing communications and cookies)
- Contractual necessity (order fulfillment)
- Legitimate interests (fraud prevention, website optimization)
- Legal obligation (tax, regulatory compliance)
5. Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Essential website functionality
- Performance and analytics
- Advertising and remarketing
- User preferences
Users in the EU/EEA will be presented with a cookie consent banner allowing granular control over non-essential cookies.
You may manage cookies via browser settings.
6. Data Sharing & Disclosure
We do not sell personal information.
We may share information with:
A. Service Providers
- Payment processors
- Shipping carriers
- Email marketing platforms
- Analytics providers
- Hosting providers
These service providers are contractually required to protect your data.
B. Legal Requirements
We may disclose personal information if required by law or legal process.
C. Business Transfers
In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of that transaction.
7. International Data Transfers
As Digotri is based in Canada, your data may be processed in Canada or other jurisdictions where our service providers operate.
Where required by GDPR, we ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Equivalent data protection agreements
8. Data Retention
We retain personal information only as long as necessary for:
- Fulfilling orders
- Legal compliance (tax and accounting)
- Dispute resolution
- Legitimate business purposes
When no longer required, data is securely deleted or anonymized.
9. Data Security
We implement appropriate technical and organizational safeguards, including:
- SSL encryption
- Secure payment gateways
- Restricted internal access controls
- Password protection
- Data minimization practices
- Monitoring for unauthorized access
While no system is completely secure, we take reasonable steps to protect your information.
10. Your Privacy Rights
A. GDPR Rights (EU/EEA/UK Residents)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure (“Right to be Forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
B. CCPA / CPRA Rights (California Residents)
You have the right to:
- Know what personal information is collected
- Request deletion
- Correct inaccurate information
- Opt-out of sale or sharing (we do not sell personal data)
- Non-discrimination for exercising rights
- Limit use of sensitive personal information (if applicable)
To exercise rights, contact: [email protected]
We may verify your identity before fulfilling requests.
C. Canadian Privacy Rights
Under Canadian privacy law principles, you have the right to:
- Access personal information
- Request corrections
- Withdraw consent (subject to legal limitations)
- File a complaint with the Office of the Privacy Commissioner of Canada
11. Children’s Privacy
Our Website and products are not directed at children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal data from children without parental consent.
12. Automated Decision-Making
We do not use fully automated decision-making or profiling that produces legal or significant effects.
13. How to Exercise Your Rights
To exercise your privacy rights, contact:
Email: [email protected]
Mail: Digotri: 170, Rue St Mary’s, Chateauguay, Quebec, Canada.
Please include:
- Your full name
- Email associated with your order
- Description of your request
We will respond within the timeframe required by applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Continued use of the Website constitutes acceptance of the updated policy.
15. Contact Information
If you have questions about this Privacy Policy or how your personal information is collected, used, or disclosed, you may contact us at:
15. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact:
Digotri
Chateauguay, Quebec, Canada
Email: [email protected]
If you have questions about this Privacy Policy or how your information is handled, contact: